Privacy Policy

Melanie Riley Massage (“MRM”) are committed to protecting the privacy of our clients and website visitors. Please read the following in order to learn more about our privacy policy and our information gathering and dissemination practices.

Why we require your information

You do not need to provide us with personal data simply to browse our site except on some sections of the site where we have asked you to register with us. MRM use this information in order to customise the content you see on our pages, to fulfil your request for certain information and services, to communicate with you generally and to contact you about new services, updates and events.

What information do we collect?

  • Registration

Some areas of our web site require you to be registered with us prior to certain information or services being made available. We use this information to provide you with the service or information you have requested or to answer your queries. In some cases, we may request optional information from you on our registration forms for example on your business and business interests. If we request this additional information from you we will identify it as optional.

  • Updates

Users of our website can register for e-mail newsletters and news updates/invites from time to time. This service is entirely optional and you may unsubscribe at any time by contacting us via this site or the links in any emails sent to you.

  • Surveys

From time to time we may offer users the option of participating in surveys. Participation is entirely optional. Any specific information you provide during the course of a survey is kept confidential and used by us in order to conduct research or improve our services. We will only publish aggregated results.

Cookies and Website Usage Data

Some areas of the website use cookies so that we can serve you better. For example, we set cookies to maintain the open menus as you move between pages. These are used only when you are on the web site. You can refuse cookies by turning them off on your web browser and you do not need to have cookies turned on to successfully use the site.

With or without cookies, our website keeps track of usage data, such as the source address that the page request is coming from (i.e. your IP address, domain name), date and time of the page request, the referring website (if any) and other parameters in the URL (such as search criteria). We use this data to better understand website usage so we know what areas of our websites users prefer. This information is stored in log files and is used for aggregated and statistical reporting but is not attributed to you as an individual.

See our Cookie Policy on this page>>

Compliance with law

We will release personal information where we are required to do so by law or by any regulations and other rules to which we are subject.


We will not share your information or details with anyone else. However, other than in the above situations you will receive notice from us when your personal information might go to third parties for the purposes of our normal business and you will have the opportunity to decide not to share that information.

Access to your information

You have the right to access information held about you under the General Data Protection Regulation. You also have the right to request deletion of all personal data which you may have provided to us.

Changes to Privacy Policy

We may edit this policy from time to time. If we make any substantial changes we will notify you by posting a prominent announcement on our web pages.

Questions or suggestions

If you have any questions or suggestions regarding this policy, have any concerns about our practices or believe we are not properly adhering to our privacy policy, please contact us. If at any time you wish us to remove your personal details from our database please contact us by email or in writing at:

Melanie Riley Massage
Peebles Physiotherapy
1 Old Tweeddale Garage
Innerleithen Road
EH45 8BA